DR. TED JONES SEMINAR - PRESS ANNOUNCEMENT IN THE STAR NEWSPAPER

THE STAR , Friday January 16, 2009

City Watch – Seminar Announcement

Business solutions

THERE will be a talk by Dr Ted Johns on how to create added value from people and customer service using world class formula to survive the economic downturn on Monday from 1pm to 5pm at the Main Auditorium, 3rd Floor, Wisma MCA, 163 Jalan Ampang. Johns has been the ABE examiner for more than 15 years and is the chairman of the Institute of Customer Service. To register or for more information, call 03-2078 8488, Jessica Lai (012-203 9028). Information also available at www.beliawanis.blogspot.com